Any Website, Any Task. Handled by experts for £29
The Website People can help with everything from bug fixes to migrations, and malware removal to website updates. Most issues solved within two hours.
We also offer ongoing maintenance plans.
Instant access to a Word Press Specialist
Requesting a fix puts you in direct contact with me, Mark a Word Press Specialist.
I don’t use contractors or outsource any work. All my work is carried out by me in Thornton-Cleveleys near Blackpool, Lancashire.
Don’t worry if you aren’t sure if you have the right information for me, or if you struggle to describe your website problem accurately. I’ll work with you to gather the data I need and aim to have you sorted as quickly as possible.
I’ve been working with WordPress since its inception and have seen most issues it can cause. I am familiar with almost all popular plugins, page builders, themes and integrations, as well as with the issues they can cause.
Plus, because my background is in web design and hosting, I’ve run and fixed WordPress for hundreds of customers; from small personal blogs to large multi-server WooCommerce setups.
For those with ongoing support needs I also offer maintenance plans from £13 per month.
How it Works
1. Create a Task
Create a task in our online order flow. You enter your website URL and describe your issue.
2. Instant Response
I will pick up your task immediately. I’ll ask if there is any further information I need.
3. Sit back and relax
I will work on your website task and let you know once I am complete. You can communicate with me in our support ticket system.
I use a purpose built task management system, it lets me handle your requests securely and efficiently. I communicate with you by secure chat thread, and automatically monitor the site as soon as you sign up with me.
If you give us login information in order to work on your site, it gets encrypted and is only accessible by our me when working on your task. You can track who has viewed the information and delete it from our system when we’re done.
for Domain Names
I can work with any domain names and/ or DNS provider, as long as I have the required access. I will of course guide you for any clarifications.
If you have new records to add, need an external provider setting up, or want to move DNS from one provider to another, let me handle this for you. Whether A, CNAME, MX, TXT or any other record type, I will add the record, ensuring that it has propagated to all of your nameservers and that it resolves from various locations.
Have me check over existing configuration and records, flagging any errors. I can also remove superfluous entries, and provide a report summarising your configuration.
Moving domains between providers can be fiddly. Let me handle the process for you and deal with any hurdles that arise. If you are missing information or encountering a problem, I’ll outline the issue and help to resolve it.
for Web Hosting
These are jobs we can do on any site provided we have access to the hosting.
A central feature of The Website People for all users, is the excellent backup service. I handle the whole process on your behalf.
Configure both files and databases for regular backups to our Google Storage Server. I will set up backups in the best possible way for your site.
Roll back a website to a previous version. If you have a full backup or we store the backup we will Restore your site and if it has a database we restore and test that also.
cPanel is a hosting control panel used by millions of websites. I can support cPanel users with cPanel hosting packages
Create and manage domains, addon domains, parked domains (aliases), and move them around. I can also adjust where the files for each domain are located, and set up redirects between them.
OUR CHARITY PARTNER
Last year over 1500 people under the age of 35 took their own lives; this equates to more than 4 young people every day. PAPYRUS exists to give hope to young people, and those concerned for them.