WE KEEP WORDPRESS TICKING

WordPress Support, Dedicated to optimising your website.

WordPress Support Packages.

Everything you need to ensure your WordPress site is well looked after and performing as it should.

Our support packages are designed to be flexible to meet the needs of most sites.

Support  packages for WordPress websites.

Whether you have a small blog or a large corporate site, we can provide monthly updates, support and reports to make sure your WordPress site is kept in tip-top condition.

Please Select Your Plan
Yearly
Monthly
UpdateGreat for the Blogger
UpdateGreat for the Blogger
UpdateGreat for the Blogger
UpdateGreat for the Blogger
UpdateGreat for the Blogger
£156/yr £13/mo £156/yr £156/yr £156/yr
  • WordPress Updates
    WordPress Updates
    Free Website theme Updates
    Free Website theme Updates
    Free Website theme Updates
  • Free Website theme Updates
    Free Website theme Updates
    Free Website theme Updates
    Free Website theme Updates
    Free Website theme Updates
  • Free Plugins updated for additional functionality and security
    Free Plugins updated for additional functionality and security
    Free Plugins updated for additional functionality and security
    Free Plugins updated for additional functionality and security
    Free Plugins updated for additional functionality and security
  • Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
  • Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
  • Manual Website Check after Updates
    Manual Website Check after Updates
    Manual Website Check after Updates
    Manual Website Check after Updates
    Manual Website Check after Updates
  • Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
  • Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
  • Email Support Ticket Desk
    48 Hour Response
    Email Support Ticket Desk
    48 Hour Response
    Email Support Ticket Desk
    Email Support Ticket Desk
    Email Support Ticket Desk
  • 24/7 Uptime monitoring
    24/7 Uptime monitoring
    24/7 Uptime monitoring
    24/7 Uptime monitoring
    24/7 Uptime monitoring
  • This Package does not include ANY support time.
    Can be purchased at £15 per hour.
    This Package does not include ANY support time.
    Can be purchased at £15 per hour.
    This Package does not include ANY support time.
    Can be purchased at £15 per hour.
    This Package does not include ANY support time.
    Can be purchased at £15 per hour.
    This Package does not include ANY support time.
    Can be purchased at £15 per hour.
MaintainSuper User or Small Business
MaintainSuper User or Small Business
MaintainSuper User or Small Business
MaintainSuper User or Small Business
MaintainSuper User or Small Business
£264/yr £22/mo £264/mo £264/mo £264/mo
  • WordPress Updates
    WordPress Updates
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Free Website theme Updates
    Free Website theme Updates
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Free Plugins + 2 premium Plugins updated for additional functionality and security
    Free Plugins + 2 premium Plugins updated for additional functionality and security
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Manual Website Check after Updates
    Manual Website Check after Updates
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Email Support Ticket Desk
    Email Support Ticket Desk
    Email Support Ticket Desk
  • Email Support Ticket Desk
    24 Hour Response
    Email Support Ticket Desk
    24 Hour Response
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • 24/7 Uptime monitoring
    24/7 Uptime monitoring
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
    Latest generation of servers,
    with best performance.
    Best for organizations
  • This Package includes 120 minutes support time.
    Extra Can be purchased at £15 p/h.
    This Package includes 120 minutes support time.
    Extra Can be purchased at £15 p/h.
ManageMedium/Large Business
ManageMedium/Large Business
ManageIndividual
ManageIndividual
ManageIndividual
£528/yr £44/mo $71/mo $71/mo $71/mo
  • WordPress Updates
    WordPress Updates
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Theme updates
    (if child theme is in place)
    Theme updates
    (if child theme is in place)
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Free Plugins + 4 premium Plugins updated for additional functionality and security
    Free Plugins +4 premium Plugins updated for additional functionality and security
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Monthly maintenance reports with MatomoAnalytics
    Monthly maintenance reports with MatomoAnalytics
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Manual Website Check after Updates
    Manual Website Check after Updates
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Email Support Ticket Desk
    4 Hour Response
    Email Support Ticket Desk
    4 Hour Response
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • 24/7 Uptime monitoring
    24/7 Uptime monitoring
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • This Package includes 180 minutes support time.
    Extra Can be purchased at £15 p/h.
    This Package includes 180 minutes support time.
    Extra Can be purchased at £15 p/h.
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
Store ManagerFor the entrepreneur
Store ManagerFor the entrepreneur
Store ManagerIndividual
Store ManagerIndividual
Store ManagerIndividual
£300/yr £25/mo $71/mo $71/mo $71/mo
  • WordPress Updates
    WordPress Updates
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • WooCommerce updates
    WooCommerce updates
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Free Plugins + 2 premium Plugins updated for additional functionality and security
    Free Plugins + 2 premium Plugins updated for additional functionality and security
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Monthly maintenance reports with Matomo and Matomo eCommerce Analytics
    Monthly maintenance reports with Matomo and Matomo eCommerce Analytics
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Daily Cloud Backups using Updraft Plus Backup Premium
    Daily Cloud Backups using Updraft Plus Backup Premium
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Manual Website Check after Updates
    Manual Website Check after Updates
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Database Optimization and SPAM cleanup
    Database Optimization and SPAM cleanup
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Daily Security Monitoring
    Using Ithemes Security Pro
    Daily Security Monitoring
    Using Ithemes Security Pro
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Email Support Ticket Desk
    24 Hour Response
    Email Support Ticket Desk
    24 Hour Response
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • 24/7 Uptime monitoring
    24/7 Uptime monitoring
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
  • Addition of 50 Products
    Addition of 50 Products
  • This Package includes 120 minutes support time.
    Extra Can be purchased at £15 p/h.
    This Package includes 120 minutes support time.
    Extra Can be purchased at £15 p/h.
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance
    Latest generation of
    servers, with best
    performance

Safe, secure payment methods available. 
No hidden charges or long term contracts. Cancel anytime.

Charity? Get 20% off

We offer charities and social enterprises upto 20% off our plans. Enter this coupon code at checkout: CHARITY20

Need something different?

Need something more specialist? Get in touch if you need unlimited tweaks or a custom plan.

FREQUENTLY ASKED QUESTIONS

Got Questions? We’ve Got Answers!

How Can You Help Me?

The Website People offers busy people WordPress support packages created to take care of websites, ensure they run smoothly and to offer competitively priced development solutions. Simply put, instead of spending time and energy learning the technical side of a website and keeping it up to date, you hire me and I will take the hassle away for you, so you can get on with what you do best – running your business.

What Are the Differences Between the Three Support Packages?

Update is a simple, no-frills solution where I keep your website updated and running smoothly. No need to fear updating your theme or plugins as I do that for you and make sure your site doesn’t break! Maintain includes Update plus 120 minutes Support time included each month. Manage includes Update, Maintain plus 4 hour responce and 180 minutes development work each month.

How Much Tech Work Can You Do in an Hour?

More than you may think. Plenty of time to update banners, to add blog posts, connect up email software to change website colours and fonts – and everything in between and I proactively offer you cool services as long as you are a client. I keep a record of how much time I use so I can tell you accurately if we think we may need more than your packages usually allows.

I Can't See Exactly What I Need - What Can You Suggest?
Just drop me a quick email and I can take a look at what you need and advise you of the best course of action. I can send you a competitive quote and information on next steps to get you up and running.
What Happens if I only have Update and I Need Some Development Work?

The Website People offers busy people WordPress support packages created to take care of websites, ensure they run smoothly and to offer competitively priced development solutions. Simply put, instead of spending time and energy learning the technical side of a website and keeping it up to date, you hire me and I will take the hassle away for you, so you can get on with what you do best – running your business.

If I Sign Up Am I Committed to a Fixed Contract?
Nope. my Support plans are created as monthly billing subscriptions so you are free to leave at anytime [although my clients tend to stay because of the peace of mind they get knowing their website is being looked after properly]. Most Clients are so happy they pay yearly!
I Have More Than One Website. Can You Support Me?
Of course, just take out as many WordPress support packages as you need. Each package is good for one website. I can discount multiple websites.
 
Can I move to your hosting?
Yes, Complete the form on our Page and we will make the migration to our servers. Free of charge.

Have a question?

 

Design or service upgrade:

sales@thewebsite-people.co.uk

 

Technical question?

support@thewebsite-people.co.uk

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OUR CHARITY PARTNER

Last year over 1500 people under the age of 35 took their own lives; this equates to more than 4 young people every day. PAPYRUS exists to give hope to young people, and those concerned for them.

Contact us
Chat with us here at The Website People

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